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Job Listings

 

Jobs currently listed

USTA Southern Promotion and Event Mgr. USTA Southern Player Services Coordinator
USTA Southern Mgr. of Finance, Accounting & Compliance USTA Tennessee Executive Director
Tennis Service Representative - Tennessee  

USTA Southern Tennis Service Representative - Tennessee


The primary focus in this position is to increase participation in tennis by promoting, developing, and servicing tennis programs in a designated geographic area through establishment of strong relationships with the local delivery system including tennis and non-tennis facilities and organizations.

Essential Position Responsibilities  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Contact and meet with tennis facility personnel to assess their needs and as necessary, provide information, marketing materials and support for increasing tennis participation at the facility level.
  • Solicit local marketing ideas, strategies and PR support to tennis facilities.
  • Provide knowledge to facility operators of key national, section and state specific programs in designated geographic areas.
  • Coordinate with state and local personnel with area wide promotions designed to increase the number of new players and frequent players within designated area.
  • Submit updated goals and activity reports to the USTA Southern Director of Programs and Player Development and USTA Tennessee Executive Director as required.
  • Maintain regular contact with USTA Tennessee Executive Director as required.
  • Work in a cooperative manner with USTA Southern Section, State, Community and National staff and volunteers.
  • Actively promote tennis opportunities for multicultural participants, instructors and volunteers.
  • Collaborate and work in conjunction with the USTA Southern State Staffs, USPTA, PTR, TIA, NIRSA, community leaders, local volunteers, local tennis facility owners and managers, Park and Recreation leaders, USTA School Tennis and After School Tennis Administrators, USTA Team Tennis Youth and Collegiate Administrators, CTA Administrators, and other organizations who share similar interests.
  • Perform other duties as assigned by supervisor and/or Executive Director.

Competencies

Presentation skills, particularly to community groups and tennis facilities
Excellent communication skills, both verbal and written
Highly motivated self-starter, enthusiastic personality with desire to promote and grow tennis
Exemplary customer service skills

Required Education and Experience

Bachelor degree or equivalent work experience
Strong administrative and organizational skills
Advanced computer experience in MS Outlook, Word, Excel, Access, PowerPoint
Ability to work well with others

Preferred Education and Experience

Tennis background and USPTA / PTR Certification desired
Current knowledge of USTA programming

Supervisory Responsibilities

This position currently has no direct supervisory responsibilities.

Work Environment

In office, the position operates in a clerical, office setting. The position routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Frequently, this position will be offsite at facility meetings, conferences, tournaments, events and workshops.  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to move around while offsite; use hands to finger and reach with hands and arms.

Position Type and Expected Hours of Work

This is a full-time position. Typical days and core hours of work are Monday through Friday, 9:00 AM to 5 PM but will require hours outside of the core business hours. One hour unpaid lunch break is provided.

Travel

The position requires frequent travel including but not limited to state office visits, facility meetings, conferences, tournaments, events and workshops and will include a travel budget.

AAP/EEO Statement

USTA Southern is an equal opportunity employer.

Classification

Exempt

Supervisor

This position will report directly to the Coordinator of Tennis Service Representatives and Director of Programs and Player Development.

Other Duties

Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

To apply for the position, please submit resume, cover letter and salary expectations to Chris Walling, Director of Adult Competition & Human Resources, at HR@southerntennis.com.  Only qualified applicants will be contacted. Please no phone calls. The position will remain open until filled. 


USTA Tennessee Executive Director


Click here for job description and link to apply. 

The Executive Director serves as the Chief Operating Officer (COO) of the United States Tennis Association Tennessee (USTA TN). The Executive Director is responsible for achieving the overall mission of the USTA TN: promote and develop the growth of tennis in Tennessee.  She is responsible for carrying out the directives  of the USTA TN Board of Directors and the Executive Committee. The Executive Director provides direction, support and supervision of the employees of the USTA TN in order to implement and operate programs designed to increase all aspects of tennis within Tennessee. She works with outside entities including  community tennis associations, providers, facilities, agencies, and tennis professionals to develop and enhance tennis programs in the State. The USTA TN Executive Director is expected to develop professional relationships with the Executive Directors of the other USTA Southern states and to work closely with USTA and USTA Southern staff with the objective of growing the sport of tennis in Tennessee.

Major Duties

Conduct the financial management of the USTA TN in order to assure that the monetary and physical assets of the USTA TN are safeguarded. Duties include development of the annual budget, pay bills and collect all monies due USTA TN, keep the financial records, lead the annual audit, prepare annual financial reports, and be responsible for recording of Performance Based Incentive Funding (PBIF) numbers.

Act as a liaison between the USTA TN and our parent organizations, the USTA and USTA Southern, as well as Tennessee Community Tennis Associations (CTA). Duties include attending semi-annual and annual meetings of both the USTA and USTA Southern, other National and Sectional meetings and workshops that are deemed relevant to USTA TN operations, and periodic visits to Tennessee CTAs.

Manage the day-to-day operational programs, policies, and procedures of the USTA TN and the functioning of the office, and be directly responsible for executing all Board decisions in a timely manner.

Manage all aspects of the hiring and discharge of employees and employment contract processes. Manage and supervise the day-to-day activities of the staff and motivate the staff to achieve their highest potential. Maintain employee records and approve vacation and special requests. Provide training, supervision, support and leadership for in house and field staff; conduct regular staff meetings and annual performance reviews. Lead staff in annual goal setting and review.

Keep Board and Executive Committee and Membership informed of activities and projects of the staff. Assure that the Board of Directors and Executive Committee are kept fully informed on the conditions and operations of the State and on issues influencing the tennis industry in Tennessee. Give reasonable notice of any meetings of the Board of Directors, and at least thirty (30) days notice of any meetings of the Membership. Conduct all general correspondence in USTA TN and maintain copies of all such correspondence. Advise Board and Executive Committee on needs of the State and work with committees in determining pro-active planning and long-term goals.

Recruit, train, and work closely with volunteers, and provide leadership in recruiting and retaining volunteers.

Assist and support CTA’s, provide training for new presidents and leadership in establishing CTA offices and training of their staff, as needed.

Oversee and assist fundraising and sponsorship efforts working with marketing staff, which has the primary day to day responsibility, ensuring that sponsors receive promised benefits. Be knowledgeable regarding the sponsorship, fundraising and public relations activities and programs of USTA and USTA Southern. Ensure that the State is properly represented at appropriate functions of related organizations.

Oversee the grant process in conjunction with staff, including accountability, for National, Sectional, and outside organization grants.

Engage in short-term and long-term strategic planning and visioning in order to ensure the long-term success of the organization.

Special Skills: Extensive current knowledge and facility with all USTA programs, rules, and regulations;  facility with all Microsoft applications including but not limited to Word, Excel, Outlook, Access, PowerPoint, and Publisher; timely submission of all documents and timely review of materials submitted by staff for review; training skills; extensive knowledge of and facility using TennisLink online applications; meetings planning; preparation of plans, task lists, and action plans; facility with social networking technology; ability to comprehend complicated financial data including budgets, financial statements, trends, and reports.

General Skills: ability to: field customer questions and answer customer telephone calls; speak in public using presentation technology; be a team player; communicate well verbally and in writing with customers, vendors, volunteers, and others; improvise and solve problems; embrace change; adapt to unexpected situations; prioritize tasks and programs within funding restraints; meet external deadlines and self-impose deadlines; exhibit a proactive attitude, provide a high level of customer service, project a welcoming and professional demeanor and demonstrate commitment to USTA branding program; plan, organize, and execute events including training, workshops, and meetings, share knowledge and information with others including staff, volunteers, and others; communicate regularly with others regarding program areas to ensure maximum growth and inclusion; ensure unity of message for the organization; be a self-starter.

Expectations: The successful Executive Director will achieve the following results and outcomes:

Achieve a high level of organizational performance to include defining mission, goals, and financial viability; staff recruitment; implementation of sound fiscal policies; successful engagement with the board; maintain a working knowledge of significant trends and developments in the tennis industry.

Demonstrate a high level of community leadership, speaking in public on behalf of the organization to its members, other nonprofits, providers, clubs, funders and the general public; effectively using communications technology and ensuring the organization’s message remains intact; engagement in appropriate partnerships and relationships with other organizations and individuals.

Effectively administer the organization’s resources, including its human resources; developing a diverse and qualified staff focused on customer service and growth; performance of regular periodic performance evaluations of all staff based on objective criteria; development of a long-term strategic staffing plan matched to the organization’s goals and objectives; adoption and adherence to written handbooks, policies, and procedures; ensuring compliance with all employer-related laws and regulations; creating a general climate of excellence, accountability, and respect.

Sustain the organization financially; including implementation and observance of internal financial controls, fiscal and corporate transparency; leading annual audits of the financial records ensuring that the process is resolved timely; timely preparation of the annual budget for review by the board of directors; timely preparation and review of periodic income statements, ensuring compliance with the budget; timely preparation and filing of the IRS Form 990 and related documents; and development of new/additional sources of revenue.

Cultivate a strong relationship with the board of directors by timely providing information, engaging  the board in an ongoing dialogue; assisting in the recruitment, involvement, and engagement of high value board members who represent the diverse needs of the organization’s customer base; generally encouraging partnership, transparency, and growth.

To apply for the position, please submit resume and cover letter to ustatn1029@gmail.com no later than January 20, 2017.


USTA Southern Promotion & Event Manager (Adult Tennis)


The purpose of this position is to manage successful projects that lead to participation growth within adult tennis department and to organize successful Southern championships.   

Essential Position Responsibilities  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Adult Tennis Promotions

  • Spearhead new and innovative formats and work with state associations and local areas in implementing these new formats to grow adult tennis.
  • Develop and implement section-wide strategic plan to bring new unique players to USTA programs and tournaments each year and improve USTA Southern retention rate. Goals to be established each year by Director of Adult Tennis.
  • Market aggressively Southern NTRP and Age Level adult tournaments and championships. Work with Tournament Director to promote event two months prior to event date and post-follow up one week afterwards.
  • Create USTA Southern PowerPoint presentation with section-wide best practices and be able to share and present these practices at meetings.
  • Assist Player Services Coordinator with the research of NTRP Self-Rate Appeals during busy periods of the year, typically December-January, April -May and July-August.

Sectional Championships

  • Coordinate all facets in pre-planning and post-follow-up for all Southern Adult Championships, which include but not limited to Adult League Championships, Southern Senior Cup and select Adult Tournaments.  
    • Identify potential tennis facilities qualified to host Sectional Championships while educating and promoting the financial benefits to the tennis communities by hosting a sectional championship.
    • Organize and administer all teams advancing to the sectionals tournaments, including tournament scheduling, championship setup, team registration and team entry fees.
    • Ensure accurate information is listed on Southern championship websites.
    • Work together with USTA Southern Championship subcommittee on communications with host, staff assignments, awards, player and captain gifts, ball ordering and logistics.
    • Collaborate with Marketing Department on sponsor-related purchases and activations.
  • Serve as Tournament Director at select Southern Championships.

Other

  • Perform other duties as assigned by the Director of Adult Tennis and/or Executive Director. 

Competencies

  • Excellent communication skills, both verbal and written
  • Strong administrative and organizational skills. Ability to multi-task as position will manage several projects concurrently
  • Highly motivated self-starter, enthusiastic personality with desire to promote and grow tennis

Required Education and Experience

  • Bachelor’s degree or equivalent experience.
  • Computer experience in MS Outlook, Word, Excel, and Power Point.
  • Must be able to travel, work weekends, and work out of the USTA Southern office.

Preferred Education and Experience

  • Experience with TennisLink and TDM

Work Environment

This position operates in a clerical, office setting. The position routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. At times, this position will be offsite at state offices, trainings, meetings and events.  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk while offsite; use hands to finger and reach with hands and arms. The employee may occasionally lift up to 10-20 pounds.

Position Type and Expected Hours of Work

This is a full-time position. Typical days and core hours of work are Monday through Friday, 9:00 AM to 5 PM but will require hours outside of the core business hours. One hour unpaid lunch break is provided.

Travel

The position requires travel including but not limited to meetings, events and workshops.

AAP/EEO Statement

USTA Southern is an equal opportunity employer.

Classification

Exempt

Supervisor

This position will report directly to the Director of Adult Tennis.

Other Duties

Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

To apply for the position, please submit resume, cover letter and salary expectations to Chris Walling, Director of Adult Competition & Human Resources, at HR@southerntennis.com.  Only qualified applicants will be contacted. Please no phone calls. The position will remain open until filled. 


USTA Southern Player Services Coordinator (Adult Tennis)


The purpose of this position is to provide USTA Southern Adult tennis player base with NTRP expertise and customer service and also to coordinate various projects as assigned by Director of Adult Tennis.   

Essential Position Responsibilities  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

National Tennis Rating Program (NTRP)

  • Coordinate the DQ/Promotion process by running the NTRP Disqualification Report 3 times per week and notifying State League Coordinators of disqualified players. Responsible for submitting change reporting to USTA national, changing ratings on rosters and communicating with SLCs.
  • Emphasize customer service by speaking to players and/or captains on the phone with inquiries and questions, NTRP promotions, grievances, appeals and other NTRP items.
  • Evaluate and administer NTRP grievances which include communication with parties involved and notification of NTRP grievance.
  • Organize the entire process for Southern NTRP Self-Rate Appeals, which includes but is not limited to research, submission to Self-Rate Appeals Committee and administering.
  • Train new Local League Coordinators and State League Coordinators on NTRP via phone call or by hosting NTRP educational workshops.
  • Serve as section liaison for all TennisLink-related issues and problems and reach out to the LinkTeam for a resolution.

Adult Tennis Administration

  • Serve as first point of contact for general adult league and tournament phone calls and e-mails.
  • Organize the Medical Appeals and NTRP Grievance process.
  • Coordinate the entire process for Tennis Apprentice, an all-inclusive beginner program aimed at getting to new players to tennis and USTA programming. Identify potential hosts and each out to them on the benefits of the program.
  • Assist Director of Adult Tennis with Adult Tennis meetings, workshops and/or championships.

Other

  • Perform other duties as assigned by the Director of Adult Tennis and/or Executive Director. 

Competencies

  • Excellent communication skills, both verbal and written
  • Strong administrative and organizational skills. Ability to multi-task as position will manage several projects concurrently
  • Highly motivated self-starter, enthusiastic personality with desire to promote and grow tennis
  • Exemplary customer service skills and willingness to go the extra mile to help our players

Required Education and Experience

  • Bachelor’s degree or equivalent experience.
  • Computer experience in MS Outlook, Word, Excel, and Power Point.
  • Must be able to travel, work weekends, and work out of the USTA Southern office.

Preferred Education and Experience

  • TennisLink and/or TDM experience
  • Prior NTRP and/or USTA Adult League tennis experience

Work Environment

This position operates in a clerical, office setting. The position routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. At times, this position will be offsite at state offices, trainings, meetings and events.  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk while offsite; use hands to finger and reach with hands and arms. The employee may occasionally lift up to 10-20 pounds.

Position Type and Expected Hours of Work

This is a full-time position. Typical days and core hours of work are Monday through Friday, 9:00 AM to 5 PM but will require hours outside of the core business hours. One hour unpaid lunch break is provided.

Travel

The position requires travel including but not limited to meetings, events and workshops.

AAP/EEO Statement

USTA Southern is an equal opportunity employer.

Supervisor

This position will report directly to the Director of Adult Tennis.

Other Duties

Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

To apply for the position, please submit resume, cover letter and salary expectations to Chris Walling, Director of Adult Competition & Human Resources, at HR@southerntennis.com.  Only qualified applicants will be contacted. Please no phone calls. The position will remain open until filled. 


USTA Southern Manager of Finance, Accounting and Compliance


The purpose of this position is to provide expert accounting, financial reporting, and compliance to a non-profit encompassing multiple organizations under its umbrella.

Essential Position Responsibilities  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Monitor, insure and enforce financial and compliance policies and procedures throughout USTA family of organizations.
  • Protect assets by recommending, monitoring, and enforcing internal controls.
  • Monitor and confirm financial condition by preparing and providing timely reports and information to Executive Director, Treasurer, Department Heads and External Auditors.
  • Assist in preparing budgets and forecasts by establishing schedules; collecting, analyzing, and consolidating financial data; and recommending plans.
  • Monitor budget objectives by scheduling expenditures; analyzing variances; and initiating corrective actions.
  • Provide status of financial condition by collecting, interpreting, and reporting financial data.
  • Prepare special reports by collecting, analyzing, and summarizing information and trends.
  • Comply with federal, state, and local legal requirements by studying existing and new legislation; anticipating future legislation; enforcing adherence to requirements; filing financial reports; and advising management on needed actions.
  • Maintain professional and technical knowledge by attending educational workshops and reviewing professional publications.
  • Protect operations by keeping financial information and plans confidential.
  • Contribute to team effort by accomplishing related results as needed.
  • Perform other duties as assigned by Executive Director.

Competencies

  • Ability to read, analyze, report on and forecast on all Accounting- and Finance-related information
  • Audit Preparation and Performance Management.  Develop budgets
  • Excellent communication skills, both verbal and written
  • Ability to multi-task as position will manage several projects concurrently

Required Education and Experience

  • Bachelor’s degree or equivalent experience
  • Proficient with QuickBooks Enterprise Financial Software
  • Strong Accounting background and/or experience
  • Computer experience in MS Outlook, Word, Excel, and Power Point
  • Must be able to travel, work weekends, and work out of the USTA Southern office

Supervisory Responsibilities

This position currently has no direct supervisory responsibilities.

Work Environment

This position operates in an office setting. The position routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. At times, this position will be offsite at state offices, meetings and events.  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk while offsite; use hands to finger and reach with hands and arms. The employee may occasionally lift up to 10-20 pounds.

Position Type and Expected Hours of Work

This is a full-time position. Typical days and core hours of work are Monday through Friday, 9:00 AM to 5 PM but will require hours outside of the core business hours. One hour unpaid lunch break is provided.

Travel

The position requires travel including but not limited to meetings and other USTA-related events.

AAP/EEO Statement

USTA Southern is an equal opportunity employer.

Classification

Exempt

Supervisor

This position will report directly to the Executive Director & COO.

Other Duties

Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

To apply for the position, please submit resume, cover letter and salary expectations to Chris Walling, Director of Adult Competition & Human Resources, at HR@southerntennis.com.  Only qualified applicants will be contacted. Please no phone calls. The position will remain open until filled. 


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