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Job Listings


Tennis Service Representative, Hispanic Outreach & Net Generation

The primary goal of this position is to concentrate on the marketing of and growing of Hispanic participation within the Southern section by promoting, developing, and servicing tennis programs in USTA Southern through establishment of strong relationships with the local delivery system including tennis and non-tennis facilities and organizations.
Essential Position Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Contact and meet with tennis facility personnel to assess their needs. Provide information, marketing materials and support for increasing Hispanic participation in tennis.
• Provide knowledge to facility operators of key national, section and state specific programs in designated geographic areas.
• Coordinate and/ or assist state and local personnel with area wide promotions designed to increase the number of new Hispanic players.
• Coordinate Hispanic tennis carnivals and events with follow-up programs.
• Work as liaison between the USTA Southern and State Associations, local CTAs, Hispanic organizations, Hispanic Media Outlets, and Parks and Recreation Departments.
• Seek out bilingual tennis professionals and volunteers with community events and follow-up programs.
• Organize mentoring program in communities that are targeted for Hispanic events/carnivals.
• Identify Hispanic High School and Collegiate players to act as mentors.
• Develop an event/follow-up toolkit that communities can use to reach out to Hispanic populations.
• Create a database of professionals and/or volunteers targeted for future Hispanic events/programs.
• Work as a liaison between USTA Southern and culturally diverse populations within USTA Southern.
• Actively promote tennis opportunities for Hispanic participants, instructors and volunteers.
• Submit updated goals and activity reports to the USTA Southern Coordinator of Tennis Service
Representatives and Director of Programs as required.
• Collaborate and work in conjunction with the USTA Southern State Staffs, USPTA, PTR, TIA, NIRSA, community leaders, local volunteers, local tennis facility owners and managers, Park and Recreation leaders, USTA School Tennis and After School Tennis Administrators, USTA Team Tennis Youth and Collegiate Administrators, CTA Administrators, and other organizations who share similar interests.
• Net Generation responsibilities as determined by USTA Southern.
• Perform other duties as assigned by supervisor and/or Executive Director.
• Fluency in English and Spanish
• Presentation skills, particularly to community groups and tennis facilities
• Excellent communication skills, both verbal and written
• Highly motivated self-starter, enthusiastic personality with desire to promote and grow tennis
Required Education and Experience
• Bachelor degree or equivalent work experience
• Strong administrative and organizational skills
• Advanced computer experience in MS Outlook, Word, Excel, Access, PowerPoint
• Ability to work well with others
Preferred Education and Experience
• Tennis background and USPTA / PTR Certification desired
Supervisory Responsibilities
This position currently has no direct supervisory responsibilities.
Work Environment
In office, the position operates in a clerical, office setting. The position routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Frequently, this position will be offsite at facility meetings, conferences, tournaments, events and workshops.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to move around while offsite; use hands to finger and reach with hands and arms.
Position Type and Expected Hours of Work
This is a full-time position. Typical days and core hours of work are Monday through Friday, 9:00 AM to 5 PM but will require hours outside of the core business hours. One hour unpaid lunch break is provided.
The position requires frequent travel including but not limited to facility meetings, conferences, tournaments, events and workshops and will include a travel budget.
AAP/EEO Statement
USTA Southern is an equal opportunity employer.
This position will report directly to the Director of Programs and Player Development and Tennis Service Representative Manager.
Other Duties
Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
To apply for the position, please submit resume, cover letter and salary expectations to Chris Walling, Director of Adult Competition & Human Resources, at HR@southerntennis.com. Only qualified applicants will be contacted. Please no phone calls. The position will remain open until filled.

2018 Diversity & Inclusion Internship

Internship Overview:

Position will be an 8-week, paid summer internship for an undergraduate college student currently enrolled in a 4-year accredited college/university.
Our goal is to target and attract multicultural candidates, which includes but is not limited to African Americans, Latino/Hispanics, Native Americans, Asian Americans, and Pacific Islanders.
Experience will include professional development opportunities for the intern such as mentoring opportunities with a staff person, lunch with the Executive Director to discuss career growth and/or participation in staff development workshops.
At end of internship, intern will complete a USTA National evaluation survey, review position with on-site supervisor, and make final presentation to staff about experience.

Intern Project Plan:

Section: Southern     Section Staff:  Cee Jai Jones
Intern Supervisor Title:  Director of Diversity, NJTL & Grants
Location of Position:  Atlanta, GA (Peachtree Corners office)
Overall Summary of Intern Responsibilities:

The intern will work with the director on projects related to community tennis diversity and inclusion, National Junior Tennis & Learning (NJTL) chapters, committee volunteers, and grants management. The intern will also assist in engaging diverse populations, as well as help coordinate large-scale events within the time frame of the internship.

USTA Southern commits to the following opportunities to provide professional development enhancement for our summer intern:

Learning about Sports Business – intern will have opportunity to informally interview internal employees and external partners to learn about sports business and gain insight about how to prepare for career in sports industry

Training Opportunities – Southern will host a minimum of two workshops over the course of the internship available to all Southern staff and the intern. Topics to be presented are:

Customer Service
Cross-Cultural Competency – Learning and Working in Diverse Environments           
Building Partnerships – How to Engage Partner Organizations to Further Work

The primary internship projects are:

NJTL Summer Tennis Leadership Camp – intern will coordinate student applications, communication and logistics to ensure a positive and impactful experience for up to 50 youth participants from the Southern section on the Samford University (AL) campus in July 2018.
BB&T Atlanta Open – intern will have opportunity to plan, implement and be part of Net Generation events at Atlanta’s ATP men’s tournament (July 21-July 29) including the High School Clinic, NJTL Kids Day, Family Zone, and Pride Reception.

The secondary and ongoing projects include:

USTA Foundation NJTL Essay Contest – intern will organize essays and categories, as well as oversee judging process to ensure selection and implementation (May-June)
Grants Review- intern will manage interaction with committee volunteers and the application process and reviews of grants to fund community tennis organizations and produce report detailing successes, challenges and recommendations for improvement

We feel that these projects will provide the intern with the opportunity to grow their skills in:

  • Administration (Microsoft Office, computer proficiency)
  • Communication (written, verbal, presentation, and social media)
  • Organization
  • Leadership  

What percentage of the above responsibilities is concentrated in administrative support? (This would be considered copying, filing, packing/shipping boxes, etc.): 10-15%

If you have questions, or to apply, please share a resume and cover letter with Ms. Cee Jai Jones (jones@sta.usta.com) no later than April 25, 2018.


USTA Tennessee Marketing & Promotions Coordinator

Reports To Executive Director

Work Schedule/Hours: Monday-Friday, 8:00am-5:00pm

FLSA Status, Non-Exempt

Job Type: Full Time

Supervisor To: Marketing Intern



The primary focus of this position is to coordinate the marketing and promotion of all USTA leagues, programs, and events for the state of Tennessee.


·Coordinate all aspects of marketing and promotion for USTA TN programs and events.
·Develop and execute an overall strategic marketing plan for the growth for membership and programming in the state of Tennessee.
·Become a liaison and resource for CTAs, facilities, tennis professionals, and communities statewide to promote and grow local programming and events.
·Oversee the USTA TN marketing budget.

Summary of Responsibilities:

  • Work with USTA TN staff to plan and develop cross-program promotions for both adults and juniors.
  • Oversee the website management and content creation for the organization.
  • Design and coordinate all digital marketing, social media, contact databases, and USTA TN promotional materials.
  • Track analytics for marketing platforms and ensure activity levels are aligned with state dashboard goals.
  • Create and coordinate public relations activities on behalf of the organization including news and press releases, media alerts, and newsletters.
  • Design and purchase all branding, signage and promotional materials used at various USTA TN events.
  • Facilitate and manage fundraising, sponsorship, and potential donor opportunities for the organization.
  • Serve as the staff liaison for the Marketing Committee.
  • Communicate with Marketing Committee chairperson and committee members to ensure committee agenda and goals are being achieved effectively.
  • Cultivate relationships with volunteers who can assist at USTA TN events, and maintain a database of volunteer contacts.
  • Timely prepare and submit grant accountability reports for marketing grant funds received by USTA TN.
  • Network with other sectional marketing staff regarding different marketing efforts which are successful in their respective areas.
  • Assist Executive Director in marketing research, analysis, reporting, and surveying.
  • Submit updated goals and activity reports to USTA TN Executive Director as requested.
  • Assist, support and attend selected USTA TN events and tournaments.
  • Assist in planning, organization, and execution of the USTA TN Annual Meeting.
  • Manage and oversee Marketing Intern and ensure s/he is aligned with department goals and is carrying out his/her job role effectively and efficiently.
  • Provide feedback on Marketing Intern’s performance to university sponsor/professor on an as-needed basis and as part of final internship reviews.
  • Maintain open and regular communication with USTA TN Executive Director.
  • Work in a cooperative manner with all community, state, sectional, and national staff as well as volunteers.
  • Perform other duties as assigned by Executive Director.
  • Competencies:
  • ·Excellent oral and written communication skills
  • ·Highly-motivated, organized, enthusiastic, and passionate about growing tennis  
  • ·Exemplary customer service skills
  • ·Presentation skills, particularly to providers, facilities, and the press.
  • ·Ability to think creatively and innovate outside the box
  • ·Ability to balance day-to-day, operational tasks with long-term, big picture goals
  • ·Strong administrative and organizational skills
  • ·Advanced computer skills with MS Outlook, Word, Excel, Access, Power Point, and Publisher
  • ·Team player mentality; ability to work well with others

Required Education and Experience:

·Bachelor degree in Marketing, PR, or relevant field of study
·Familiarity with website design and content management
·Experience with Adobe Creative Suite & InDesign
·Experience with various digital marketing & social platforms and content creation

Preferred Education and Experience:

·Facility with photography/videography and video editing software.
·Thorough understanding of USTA Programming highly recommended
·Event management experience (tournaments, leagues, play days)

Work Environment and Expected Hours of Work

·Typical schedule spans Monday through Friday, 8:00 am to 5:00 pm, but will require hours outside of the core business hours.
·This position operates in an office setting, but will also include off-site work assisting with tournaments & events and attending conferences & workshops.

Please note that this position description is not intended to contain a comprehensive listing of duties and responsibilities required of the employee for this job. USTA TN reserves the right to change or assign other duties to the position at any time

Please send a resume and cover letter to Kim Wilson at TNOffice@ustatn.com no later than Tuesday, May 15th.

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