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Career Opportunities

USTA Southern: Assistant, Program & Administrative

The purpose of this position is to provide friendly customer service, answer incoming calls and greet visitors as well as assisting Junior Tennis Department with all aspects of junior competition in USTA Southern. This position will perform general administrative support to USTA Southern staff, as well as assist with company mailings, correspondence and meetings when necessary.

Essential Position Responsibilities  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Front Desk & Customer Service Administration

  • Perform exemplary customer service which includes but not limited to answering telephones and responding to serving tennis inquiries.
  • Assist with sorting and distribution of incoming mail and packages as well as outgoing mail and UPS/FedEx packages.
  • Assist with replenishment, organization and inventory of supplies.
  • Assist with the routine maintenance of copier, printer, postage and fax machines.
  • Assist with company mailing projects, such as monthly membership mailings, board packets and other projects, including copying, folding & stuffing envelopes and postage.
  • Return phone calls or mailings as requested on a timely basis.
  • Monitor office maintenance, helping to maintain a professional appearance.
  • Support the Board of Directors and their requests as well as other departments within the Association.
  • Coordinate USTA Southern Tennis Foundation grant programs along with USTA Southern Annual Awards.
  • Perform other duties as assigned by supervisor and/or Executive Director.

Junior Tennis Program Assistance

  • Assist with sanctioning administration for junior tournaments and send out junior tournament evaluations following each event.
  • Support event planning tasks for junior events to include but not limited to ordering awards, t-shirt and tennis balls ball for junior events.
  • Coordinate Junior waiver administration efforts.
  • Assist with the administration of Tournament Directors Conference calls and communicate applicable information to the Southern Junior Competition Committee.
  • Help with the organizing of Junior Camps and Special events.
  • Perform other duties as assigned by supervisor and/or Executive Director.

Competencies

  • Customer service
  • Exceptional organizational and administrative skills
  • Excellent communication skills, both verbal and written
  • Highly motivated self-starter, enthusiastic personality with desire to promote and grow tennis
  • Attention to detail and ability to manage multiple projects simultaneously

Required Education and Experience

  • Bachelor’s degree (preferred) or equivalent experience.
  • Strong administrative and organizational skills.
  • Computer experience in MS Outlook, Word, Excel, and Power Point.

Supervisory Responsibilities

This position currently has no direct supervisory responsibilities.

Work Environment

This position operates in an office setting. The position routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. At times, this position will be offsite at state offices, trainings, meetings and events.  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk while offsite; use hands to finger and reach with hands and arms. The employee may occasionally lift up to 10-20 pounds.

Position Type and Expected Hours of Work

USTA Southern is open to both full- and part-time candidates. For part-time employment, typical days and core hours will be determined when an offer of employment is made and will be up to 25 hours per week. For full-time employment, typical days and core hours of work are Monday through Friday, 9:00 AM to 5:00 PM but may require hours outside of the core business hours.

Travel

The position may require occasional travel including but not limited to meetings, events and workshops.

AAP/EEO Statement

USTA Southern is an equal opportunity employer.

Classification

Non-Exempt

Supervisor

This position will report primarily to the Director of Community Development.

Other Duties

Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

To apply for the position, please submit resume, cover letter and salary expectations to Chris Walling, Director of Adult Programs & Human Resources, at HR@southerntennis.com. Only qualified applicants will be contacted. Please no phone calls.The position will remain open until filled.


USTA Tennessee: Tournaments and Competition Coordinator

Reports To: USTA Tennessee Executive Director

Work Schedule/Hours: Monday-Friday, 8:00am-5:00pm

FLSA Status: Non-Exempt

Job Type: Full Time

Overview:

The primary focus of this position is to increase junior & adult tournaments as well as developing, promoting, supporting current USTA junior & adult events and programming throughout Tennessee, and create new programs of competition that will continue to grow tennis in Tennessee.

Objectives:

Oversee and all junior and adult tournaments in the state of Tennessee
Increase opportunities for entry level players to become exposed to tennis through Youth Progression and “Play F.A.S.T.” programs.
Connect USTA TN tournaments with facilities to the appropriate host facilities.
Promote, develop, and connect fun competitive Net Generation tournaments.
Educate, promote, support, and evaluate the new USTA Junior Competitive Tournament program and the Fast 4 Adult Tournament program.

·Assist Executive Director in creation & oversight of statewide junior & adult tournament budget.
·Offer supplemental training to 10 & Under players through camps, programs, and events for additional exposure, as well as beginner adult training.
·Develop relationships with tennis professionals, facility managers, and tournament directors to promote and build USTA tournaments and special events.
·Organize and execute Tennessee’s Tennis on Campus events

Summary of Responsibilities:

Develop the adult and junior tournament player base throughout the state, including implementation of pilot programs for prospective players.
Establish a working relationship with all colleges in the state to develop a recreational program for students on the College Campus.  Both recreational and competitive.
Locate and develop local volunteers to assist in the implementation of junior and recreational college programs.
Establish and develop a working relationship with tennis professionals, clinicians, coaches and related industry trade associations (i.e. USPTA and PTR) to provide the necessary work force to accomplish all USTA programming goals, including teacher training, school assemblies, carnivals, etc.
Establish and develop a working relationship with Sectional staff to provide training, workshops and clinics, as needed in our state, particularly the TN TSR.
Develop the tournament calendar and the sanctioning and scheduling of the all USTA tournaments in Tennessee.
Check all draw sheet and head tax reports and online draws; contact Tournament Director for any discrepancies- running of “Tournament Tuesday”.
Publish as often as necessary the current Adult and Junior standings, using online ranking system and finalizing year end rankings.
Prepare all materials for the Tournament Directors workshop and Officials certification in cooperation with the Officials Chairman.
Administer Adult Senior Cup and the Southern Junior Cup and travel when possible to support the TN team.
Assist Juniors and Adults in rules and regulations regarding state, sectional and national rankings.
Serve as liaison to the Adult and Junior Tournament committees.
Promote new tournament formats and scoring methods to tournament directors.
Secure sponsors for programs or events when needed.
Coordinate with other states to be aware of programs and best practices.
Perform other duties as assigned by the TTA Executive Director
Serve as the “support” desk for Tournament Directors when needed
Support both Director of Junior and Adult Tennis when they are organizing and running state championships (there are 8 championships in the calendar year)
Support/attend several of the highest level junior and adult tournaments held in Tennessee.
Be responsible for dashboard number that relate to junior and adult tournaments
Learn both tournament operating software (TDM and TMT), be able to train and support tournament directors with the software.
Learn, promote, and educate both parents & providers on the new junior competition structure.

Competencies:

Administrative and organizational skills preferable in tennis related programs.
Effective use of written and oral communication skills, (i.e. written proposals, assistance for Clinician services, banquet speaking, coach’s workshops, Board and committee meetings).
Experience in computer programs and various related skills.
A strong tennis background including playing, coaching, or teaching experience.
Ability to work effectively with a wide variety of people including players, coaches and pros, Parents, event organizers, Community Tennis Associations, Facility managers, press, USTA National Staff, STA Sectional Staff, and MTA volunteer’s network.

Exercise discretion in dealing with players and parents, in particular with regard to standings and rankings.
Tennis link and TDM experience is necessary.

Required Education and Experience

·Bachelor degree
·Strong administrative and organizational skills
·Advanced computer skills with MS Outlook, Word, Excel, Access, and Power Point
·Team player mentality; ability to work well with others

Preferred Education and Experience

·Tennis background and USPTA/PTR Certification
·Current knowledge of USTA junior programming and tournaments
·Previous experience with running events (tournaments, leagues, play days)
·Working knowledge of TDM

Work Environment and Expected Hours of Work

·Typical schedule spans Monday through Friday, 8:00 am to 5:00 pm, but will require hours outside of the core business hours.
·This position operates in an office setting, but will also include off-site work overseeing tournaments & events and attending conferences & workshops.

Please note that this position description is not intended to contain a comprehensive listing of duties and responsibilities required of the employee for this job. USTA TN reserves the right to change or assign other duties to the position at any time.

To apply, please send a résumé and cover letter to tnoffice@ustatn.com.


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