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USTA Southern Section NTRP Grievance Protocol

All Self-Rate Grievances shall be filed against the player and/or captain by a team captain, league coordinator, or by a member of the championships committee. The 2015 Protocol for Filing a Self-Rate Grievance should assist you in determining if there is enough evidence to proceed with this complaint.

Download form. Return this Self-Rate Grievance Complaint as directed by your State Association.

Click here to find your State Association website.

NTRP Grievance Protocol 

Any league captain, coordinator or member of a championship committee has the right to file a
NTRP Grievance against a player and/or captain. The grievance will claim that the player and/or
captain committed or condoned obtaining a Self Rate or possesses a rating which is at a lower
NTRP level but has demonstrated the ability to compete at a higher NTRP level.
League administrators are not required to accept such filings unless the specific claims within the
grievance meet certain conditions. The items listed below suggest a framework for
administrators to use to judge the admissibility of such filings.

Conditions Which Must Be Present:
1. The Grievance must be against a player of the following rating types: This list includes S,
M, T, Dynamic Early Start League and Medical type ratings. A player with a valid NTRP
Computer (C) rating, a Benchmark (B) rating, or a granted Automatic Appeal of a
Computer (C) rating is not subject to a NTRP grievance.
2. The complaint must state that the player has self-rated or possesses a rating which is too
low and may also include information that a team captain or other person conspired to
obtain that incorrect rating.
3. Factual information including the player’s history that can be validated.

Conditions Which Would Give Credibility to a NTRP Grievance:
• The player participated on a college team at a significant NCAA level (note: age of
player, injuries, position on team, and strength of tennis team at particular school could
affect a significant change in rating over time).
• The player participated at the professional level (including tennis or other sports).
• The player has earned international, national, sectional or state/district rankings that
would reflect a strong probability that the player should have a higher rating.
• The player has ratings equivalent to national or sectional in some other country.
• The player has a history in league tennis and/or sanctioned tournaments that would
substantiate a claim that the player has misrepresented their current skill level.
• The player may have produced one or more strikes in her/his current player record. (An
administrator should review match results within TennisLink for determination.)
• There is credible written or online documentation that the player answered falsely or
omitted information while obtaining a Self Rate.

Contentions or claims that would not, on their own, be accepted as evidence in a NTRP
Grievance. However, several of these, presented with additional tennis specific information
that clearly suggests a pattern of abuse, may be grounds for filing a NTRP Grievance:

• I haven’t lost a match all year and he beat me like a drum!
• My player is at the top of his level and the opponent beat him easily!
• That player is a teaching pro!
• This player won all his matches by a significant margin

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